A Series of Firsts: My First Complaint

A Series of Firsts: My First Complaint

The story was a complete fabrication, and I was livid. It was one of my wife’s favorite farm stands. It was small, local, and owned by an old man with a white beard and a big belly who somewhat resembled Santa Claus when he was out of uniform. He was friendly,...
Sign Here: What A Citizen Complaint Taught Me About Leadership

Sign Here: What A Citizen Complaint Taught Me About Leadership

My Shift Supervisor had been a cop for as long as I had been alive.  He laughed with a snarl and boasted a vintage 1970’s mustache that rivaled industrial size push-brooms. In a small department like mine his promotion to sergeant — and then lieutenant —...